Terms
These terms govern your use of https://kshyovrata.com and any order you place through it.
Last updated
Who you are buying from
This website is operated by Siya Jeweller, [REGISTERED ADDRESS — PENDING CLIENT]. Kshyovrata is the brand under which it sells.
Prices and taxes
- All prices are in Indian Rupees and inclusive of GST
- Our products are imitation jewellery, classified under HSN 7117
- The MRP shown is the maximum retail price; the price you pay is the one displayed at checkout
- We may change prices at any time, but never after you have placed an order
Orders
An order is an offer to buy. It is accepted when we dispatch it. If a piece turns out to be unavailable, or a price was listed in error, we may cancel before dispatch and refund you in full — we will tell you why.
Product images and descriptions
We photograph our pieces as accurately as we can, but screens render colour differently and gold plating photographs warmer than it looks in daylight. Minor variation is normal and is not a defect. Where we do not yet have verified material specifications, we say so rather than estimate.
Acceptable use
Do not scrape, resell, or copy the content of this site without permission. Our photographs, copy and brand marks belong to us.
Liability
Our liability for any order is limited to the amount you paid for it. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.
Governing law
These terms are governed by Indian law, and the courts of the jurisdiction in which our registered office sits will have exclusive jurisdiction.
Grievance redressal
Under the Consumer Protection (E-Commerce) Rules, 2020, our Grievance Officer is [GRIEVANCE OFFICER NAME — PENDING CLIENT], reachable at grievance@kshyovrata.com. Complaints are acknowledged within 48 hours and resolved within 3 working days.